Updated: July 25, 2020 (Initial publication: July 1, 2020)
This working document served as the basis for an article, contribution in the collective book Compliance Tools, 2020
Summary of this working paper:
Training is a specific Compliance tool and a dimension that each Compliance tool expresses.
Firstly, as a training it is a specific Compliance Tool, it is supervised by Regulators. It even becomes compulsory when it is contained in Compliance programs. Since the effectivity and the efficiency are legal requirements, what is therefore the margin of companies to design it and how can we measure its result?
Secondly, as each Compliance Tool contains, more and more, an educational dimension, we can take back each of them to detect this perspective. Thus, even sanctions and prescriptions, are lessons: lessons given, lessons to follow. The question is then to know who, in this so pedagogic Compliance Law, are the "instructors"?
Training is akin to these things - and very precious - that we do, or even dream of doing, but so poorly expressed from the moment we take them as an object of technical writing. Just do it.
It would be however unfortunate to publish a book on Compliance Tools without giving a particular place to training, the piece would miss in the puzzle.
So much money spent by companies, by fair or foul means, especially when Compliance programs imposed as sanctions contain heavy training obligations leading people to retain word for word everything that is forbidden to them, in order to always abstain from now on. Training is thus the sharp point of such Hard Law appearing under the steel of Criminal Law's sword in amphitheaters and e-learnings.
But also so much speeches about the necessity of a "Compliance culture" which should be instilled to firms, Compliance spousing with joy in an harmony with their "raison d'être" and the historical identity of this group of people which is the company itself through trainings which tell Compliance as a link, an outstretched hand toward those with whom managers want to renew a moral contract in an ethic for which they give the good example. It is not Prohibition anymore but Communication and Community that set the tone of a human dialogue with employees, stakeholders, administration and judges.
It is possible to assume that the former does not exclude the latter, that Training should target all of this, the learning of mandatory prescriptions to follow without discussion but also the adhesion to guidelines, and this because everyone has understood that they are funded.
Everything and its contrary, then. "Learning by heart" takes here its full sense: get everyone to remember mechanically in order for no one to misstep (with always more machines which massively teach us the regulatory corpus on our mobile screens) but also succeed in bringing our "heart" in Compliance, thanks to specific training methods (with always smaller groups, with always less public discussions in pleasant places). Everything and its contrary, then.
It would be imperative but also sufficient to cumulate. Doing everything. Those who propose training softwares as those who organize conferences, meetings and travels and are favorable to this addition of face-to-face and distancing methods, of mechanic and of human relations. Concretely, at the end companies observe that since the first does not replace the second, costs add up. But, in Compliance, costs constitute a grave default of it, training taking a large part of this default. Managers end up finding the addition too heavy, especially if they thought that training of people is one of the public school's mission and not one of private companies' purpose!footnote-1837.
Moreover, training to Compliance is not outside Compliance Law, which makes it specific!footnote-1838. Indeed, Compliance Law, corpus of Ex Ante mechanisms, targets to concretize "monumental goals"!footnote-1836. Set by public authorities, these monumental goals are internalized in companies in order for them to implement expected means in order for them to be reached in the future. These monumental goals can be negative (that corruption, money laundering, human rights violations, financial system crisis, etc. shall not occur), or positive (that ecological equilibrium shall be restored, that education shall be supplied, that healthcare shall be provided, etc.).
Compliance Law takes as criteria of effectivity for implemented mechanisms, their reality, but also their efficiency, that is their ability to make sure their goal is achieved.Training must achieve its goal. Thus, in Compliance, the purpose is not only the one of every training, that is transmitting a knowledge in order to making the student more learned!footnote-1839, but it is to contribute to the "monumental goal" of Compliance Law itself, which is a practical goal and not a scholar goal. For example, training about the applicable rules concerning corruption should have an effect to reduce corruption. And because corruption is itself a part of Compliance Law, in the same way the Regulation Authority can force to educate oneself or train others, the Supervision Authority should control not only the reality but also the effectivity and the efficiency of trainings.
However, the effectivity and the efficiency of Compliance training, because they are full part of Compliance Law, should be controlled by the Authority not only in their reality but also in their concrete ability to participate in the pursued goal. Thus, to keep the example of fight against corruption, training plays in it an essential role because the firm faces an alternative: either a mechanic solution consisting in setting literal interdictions, for example the interdiction to give up a value greater than a certain amount (according to the "anti-gift" rule) with the risk of getting around that every literal prescription offers, or a a solution by training consisting in explaining to everybody that it is wrong to corrupt but that it is acceptable to give samples. Training rather bets on spirit while the machine integrates the letter.
But this refers to the Regulation and Supervision Authority which will appreciate the company due diligences to reach the goals. One observes that, more and more, Authorities economize one step: rather than explain to the companies how educate people that work for them or with them, regulators educate directly. Is on this point remarkable the "guide" published in 2012, whose second edition of 2019 has been updated in 2020, jointly by the Department of Justice (DoJ) and the financial regulator (Securities &Exchanges Commission - SEC) to know everything about the Foreign Corruption Practices Act (FCPA). Through the explanations offered to everyone!footnote-1840 of the principles, the reminded definitions, the told cases, they are behaviors prescriptions which are formulated especially for foreign companies by the prosecutor authority and the American sanction authority, allied in this handbook which has such weight that we can consider that it is as valuable as a guideline, soft law creator of Law and rights.
In the concentration of all powers which is often reproached to the Regulator, there is also the magisterium of the teacher, the one who educates stakeholders. After having assumed, on the American model, that the regulator should be the "advocate" of the rules for companies, proving to them the interest that they have to respect them, it is logical that, in what some have called "Regulation, Act 2" this Regulator's pleading about the good news of Regulation for the firm justifying thus that this one integrates it in Ex Ante was prolonged in magistral lesson: the "regulator-institutor" explains to everybody how using rules for an always still in progress Law ("Better Regulation").
While training was before only peripheral, it is now at the heart. If it is so important, as every other "Compliance tool", it should take what we expect from it. The publications about training most often exhibit what it should be and a sorrowful spirit measures what sometimes appears as a huge gap between descriptions and realities sometimes reported.
Educating being without any doubt one of the most difficult actions, we should probably neither describe a paradise of maieutics nor write a hot paper against what already has the merit to exist, but list what we can expect from Training mechanisms when they apply to Compliance, because here, rather more than for the other tools, it is a mean obligation. Which content should have a training ? (I). Because Compliance Law targets training as one of the mean to reach "monumental goals" which constitutes the substantial heart of this branch of Law, the training dimension is not limited to stamped training, finding back this pedagogical dimension in almost all the other tools (II). In that, Training appears as the alpha and the omega of Compliance.
June 25, 2020
Thesaurus : Doctrine
Référence complète : Department of Justice & Securities & Exchanges Commission, FCPA Ressource Guide, June 2020, 132 pages.
March 5, 2020
Référence : Frison-Roche, M.-A., La mesure de l'effectivité et de l'efficacité des outils de la compliance (conception, présentation et modération des débats), in Les outils de la Compliance, Journal of Regulation & Compliance.
Cette conférence sert d'appui à la réalisation d'un ouvrage plus global portant d'une façon générale sur Les outils de la Compliance.
L'ouvrage Compliance Tools sera publié en même temps.
Présentation de la Conférence : Après avoir examiné différents outils spécifiques, comme La cartographie des risques ou Les incitations, et avant d'en aborder d'autres comme ceux relevant de la a Compliance by Design, celle-ci méritant aussi d'être examinée avec quelque distance dans sa prétention à être la solution à tout enjeu de compliance, il convient de regarder comment l'on mesure l'efficacité de tous ces outils de Compliance. En effet, puisque toutes les techniques sont des "outils", ils ne prennent sens qu'au regard d'une finalité qu'ils doivent atteindre effectivement. Cette effectivité doit être mesurée, et cela dès l'Ex Ante, l'entreprise devant en permanence donner à voir l'effectivité de la performance des outils de la Compliance.
Mais autant les normes prolifèrent, les discours se multiplient, les engagements sont pris, autant les techniques de mesure de l'effectivité de l'ensemble semblent assez faibles. Non pas que les sujets de droit astreints aux obligations de Compliance ou désireux de réaliser les buts systémiques ou de bien commun visés par la Compliance ne désirent pas en avoir, mais ces instruments de mesure semblent encore les moins construits, souvent déclaratifs ou de type discursifs, ou trop mécaniques. Dès lors, est-ce en partant du but que l'on cherche à atteindre que l'on doit mesurer l'efficacité des outils de Compliance, sans que cela transforme les tâches qui pèsent de grè ou de force sur les opérateurs en obligation de résultat ? Ou est-ce en demeurant en amont, par une seule "conformité" à ce qui leur est demandé, comme comportement et comme organisation structurelle, que les entreprises donnent à voir qu'elles ont effectivement rempli leur tâche, sans plus se soucier des effets produits sur la réalité des choses, cette réalité que ceux qui ont conçu la norme avaient en tête ?
Cette question a des implications majeure en terme de charge de preuve et de responsabilité, impliquant des organisations plaçant la confiance, coeur de la Compliance, plutôt dans des instruments technologiques connectant des data ou plutôt dans des personnes ayant le sens du bien commun. Cette question est aujourd'hui ouverte.
May 15, 2019
General reference : Frison-Roche, M.-A. (ed.), Pour une Europe de la Compliance , serie "Régulations & Compliance", Dalloz & Journal of Regulation & Compliance, 2019, 124 pages.
This book is written in French. The topic is : "For the Europe of the Compliance".
See below its general presentation in English.
The political dimension is intrinsic to the Compliance Law. Indeed, compliance mechanisms consist of internalizing in certains companies the obligation to implement goals of general interest set by Public Authorities. These public bodies control the Ex Ante reorganization that implies for these companies and punish Ex Post the possible structural inadequacy of these compagnies, becoming transparent for this purpose.
This new mode of governance establishes a continuum between Regulation, Supervision, Compliance (book published in 2017) and renew the links between Companies, Regulators and Judges
This political dimension must be increased: the Compliance Law of Compliance must today be used to build Europe.
One can observe not only the construction of the European Compliance Law, object-by-object, sector-by-sector, purpose-by-purpose, but also the construction of the European Compliance Law that transcends and unifies them. Becoming independent of American Law and ceasing to be in reaction, even on the defensive, the Compliance Law contributes to the European project, offering it a higher ambition, that Europe can carry and, by this way, can carry the Europe itself, not only to preserve the European economy from corruption or money laundering, but by claiming the protection of nature and human beings.
This is why the book describes the "reasons and objectives" of the Europe of the Compliance, which makes it possible to describe, detect and even predict the ways and means.
Authors: Thierry Bonneau, Monique Canto-Sperber, Jean-Jacques Daigre, Charles Duchaine, Marie-Anne Frison-Roche, Arnaud de La Cotardière, Koen Lenaerts, Jean-Claude Marin, Didier Martin, Xavier Musca, Pierre Sellal et Pierre Vimont.
Each mention of an author refers to a summary of his contribution.
Read the working paper written in English by Marie-Anne Frison-Roche, base for her article published in French in the book : What the Law of Compliance can build relying of the European Humanist tradition.
Frison-Roche, M.-A., Compliance, see
Nov. 13, 2018
Thesaurus : Doctrine
Discours d'Emmanuel Macron, président de la République, au Forum "Gouvernance Internet", Unesco, 13 novembre 2018.
Lire le Discours. Compl
Oct. 1, 2018
This working paper serves as a basis for an article to be published in French in the review Concurrences.
Summary and introduction :
Compliance Law is a new branch of Law, still under construction. One can have a "narrow definition" of seeing it as the obligation of businesses to show that they are constantly and actively complying with the law. One can have a richer definition, of a substantive nature, defining it as the obligation or the own will of certain companies to achieve "monumental goals" that go beyond economic and financial performance.The Competition Law partly integrates its two conceptions of Compliance: Precursor, the Competition Law concretizes dynamically the first conception of the Compliance Law (I) It is with more difficulties but also much more future that the Competition Law can express in dialectic the second conception of the Compliance Law as internationalization of these "monumental goals", especially in the digital space (II).